
To take full advantage of Zoom features, always sign in.
Follow the prompts to install the client. Under Zoom Client for Meetings, click Download. Under Download, select Meetings Client. On the page, scroll down to the footer. To install the desktop client, do the following: Before you install, read about system requirements. A Zoom mobile app and other Zoom tools are also available. We recommend you install a desktop client, at a minimum. To create your account, visit and click Sign In. To start using Zoom, create your account, install the desktop client/application, and sign in. Creating an Account, Installing the Client, and Signing In As a cloud-based service, Zoom does not require the use of the VPN. Note: If you use the VPN to connect to Duke online resources, if possible, disconnect before using Zoom. Creating an account, installing the client, and signing in. Instructions for administrators are often included in the same article. When referring to Zoom’s support articles, follow the instructions for users. Important: This article refers to Zoom online support. For more information, visit the Zoom Help Center or search the OIT site for additional articles. Note: If you are looking to update the billing address associated with your payment card, please do so in the Payment Method section and follow the instructions on how to update your payment method.This article introduces you to the basics of using Zoom. Email addresses listed here will only receive notifications regarding newly posted invoices, while the Billing Contact and Sold To Contact will receive all billing-related notifications. Note: The Additional Email Addresses section allows you to include additional email addresses that will receive notifications when invoices are posted. Click Edit next to the contacts you need to update. In the navigation menu, click Account Management then Billing.
How to update information for billing contacts Account owner, admin, or role with billing permissions.Prerequisites for updating a billing contact Note: The bill to and sold to contacts can be the same, and both contacts will receive payment and invoice notifications. Sold to: This contact is usually the account owner and is the person who uses the subscription.
Bill to: This contact is the person paying for the subscription.There are two billing contacts listed on accounts: Account owners and administrators can update the billing contact information on the Zoom web portal.